Privacy Policy Statement

This is the web site of Profiles International, Inc.

Our postal address is:

Profiles Office Park
5205 Lake Shore Drive

Waco, TX 76710

We can be reached via e-mail: Profiles@profilesinternational.com

Or you can reach us by telephone: 866-751-1644

For each visitor to our Web page, our web server does not recognize information regarding the domain or e-mail address of the visitor.

We collect the e-mail addresses of those who communicate with us via e-mail. We aggregate information, volunteered by the consumer, on what pages consumers access of visit, such as survey information and/or site registrations. Through an affiliation with LivePerson, we provide live online customer service. LivePerson is a leading provider of technology that facilitates real-time sales and customer service for companies. When the online customer service chat begins, users are asked to enter their names. During the chat, users enter into a live question and answer session with an operator. We maintain dialogue transcripts of these chats. After the chat, we ask users to fill out an exit survey in order to obtain valuable feedback about our service. Filling out the exit survey is completely voluntary. The surveys may ask for contact information and for demographic information.

The information we collect is used to improve the content of our Web page. It is shared with other reputable organizations to help them contact consumers for marketing purposes and shared with Strategic Business Partners and alliances. It is not shared with other organizations for commercial purposes.

With respect to cookies: we use cookies to customize Web page content based on visitor’s browser type or other information that the visitor sends.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, calling us at the above telephone number, or writing to us at the above address.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, e-mailing us at the above address, or writing us at the above address.

You may receive mailings from other reputable companies. You can, however, have your name put on our do-not-share list by calling us at the number provided above, e-mailing us at the above address, or writing to us at the above address.

Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations.

Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services on upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us e-mail at the above address, calling us at the above telephone number, or writing to us at the above address.

Persons who supply us with their telephone numbers on-line may receive telephone contact from other reputable companies. You can, however, have your name put on our do-not-share list by, sending us e-mail at the above address, calling us at the above telephone number, or writing to us at the above address.

Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will contact you before we use your data for these new uses. We will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back on our Web site periodically. We will use, for these purposes, only data collected from the time of the policy change forward.

Customers may prevent their information from being used for purposes other than those for which it was originally collected, by calling us at the number provided above, e-mailing us at the above address, or writing us at the above address.

Consumers may access this information by e-mailing us at the above address, or writing to us at the above address.

Consumers can have this information corrected by sending us an e-mail message at the above address, calling us at the above telephone number, or writing to us at the above address.

In addition to previous legislation, this policy is intended to comply with the Canadian governments new Personal Information Protection and Electronic Documents Act (PIPEDA), effective January 1, 2004.

With respect to security: when we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above address or phone number, state of local chapters of the Better Business Bureau, state or local consumer protection office, The Federal Trade Commission by telephone at 202-382-4357 or electronically at http://www.ftc.gov/ftc/complaint.htm.