Who We Are
Carolina Profiles specializes in addressing human resource challenges for businesses and have been working with Visiting Angels offices for over 20 years. Our services encompass job matching, coaching, and placement, and turnover reduction among other uses.
Turnover is a significant financial burden, amounting to up to between 100-400% of an employee’s annual pay. The challenge lies in its classification as a “soft” cost, making it less easily quantifiable and resulting in a loss of profitability for businesses of all sizes, particularly small enterprises. Turnover can be attributed to various factors and occurs across all levels of positions. We offer assistance in mitigating the 90-day turnover rate prevalent in hourly positions. Additionally, we address the issue of mismatched new hires for their assigned roles, which does not necessarily indicate a deficiency in their character or performance. We can assist in this area by guiding you in selecting the most suitable candidate for your position and optimizing the fit of existing employees who may not be well-suited for their current roles.
Carolina Profiles facilitates the establishment of a structured hiring process. By implementing one of our tools, we provide you with the most accurate pre-employment assessments available in the market. Furthermore, we offer ADA and EEOC-compliant behavior-based interview questions to enhance the depth of your interview process, enabling you to delve beyond pre-prepared responses and gain a comprehensive understanding of the candidate. This approach provides you with documentation and a well-defined process. Depending on the position, we can also provide job matching based on both cognitive styles and behaviors.
Please do not hesitate to contact us to explore how Carolina Profiles can assist you in addressing your human resource challenges.
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Carolina Profiles specializes in addressing human resource challenges for businesses. Our services encompass job matching, coaching, and placement, turnover reduction, and recruitment assistance. We employ a diverse range of tools tailored to your specific requirements.
Turnover is a significant financial burden, up to 100-400% of an employee’s annual compensation. It’s a “soft” cost, making it less quantifiable and resulting in profitability loss for businesses, especially small enterprises. Turnover can be due to various factors and occurs at all job levels. We help reduce the 90-day turnover rate in hourly positions and address mismatched new hires. We guide you in selecting suitable candidates and optimizing existing employee fits.
Carolina Profiles establishes a structured hiring process. Our tools provide accurate pre-employment assessments. We offer ADA and EEOC-compliant behavior-based interview questions to gain a comprehensive understanding of candidates. Depending on the position, we can also provide job matching based on cognitive styles and behaviors.
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We firmly believe effective communication is key to helping clients improve their hiring and retention strategies. Our goal is to:
Understand your immediate and long-term needs.
Tailor a strategy to your unique circumstances.
Thoroughly understand your business and culture.
Collaborate to assess and improve your current systems and processes.
Deliver quantifiable results and establish best practices.
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Our extensive network of clients spans across the United States, encompassing a diverse range of industries and sizes. From family-owned enterprises to large corporations with thousands of employees across multiple locations, we cater to businesses of all scales. Regardless of their size, every client receives our esteemed award-winning personalized service.
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We utilize a “Pilot Project” to get started. See HERE for more information on that.
You can also reach out to us directly for more information via the contact form HERE
Directors, Managers, and other Office Staff
The PXT Select is the gold standard for job matching in the market. This tool has been utilizes by Visiting Angel offices for 20 years and continues to evolve and is updated annually.
Working with Visiting Angels and validated data, we have created a set of ready to go benchmarks (a metric standard for a position, the colored portion on the report, the goal zone for a score) that can be tuned for your needs and culture.
The PXTSelect scores on 3 areas, each with a different weight to the overall scoring.
Thinking Style - CAN they do the job? All the training in the world will never be able to make up if you cannot match to the mental demands of the position. Thus, this carries the highest weight.
Behavioral Trails - HOW will they perform in the roll? This measures off 9 key behavioral traits matching the individual’s traits to the position needed. This is also where the EEOC and ADA complaint behavioral based interview questions are generated from.
Interests - How will the candidate ENJOY the job? This is the least predictive of success to a position, but can be beneficial for improved engagement and some retention. This section measures where their interests lie across 6 interests then compares that to 3 that are important in order to the position.
The PXTSelect is not a “one and done” tool, it can be used over and over with your individual for scoring, succession planning, culture matching and more! Once you have scored one on a candidate, you can generate reports any number of times at no future charges and no need to retake!
Care Giver Selection
The Customer Service Profile, also called the PXT “lite” is a toned down version of the PXTSelect. The largest difference being the Learning Index, called Proficiencies on this tool. These are measured linear where higher is better.
This tool is wonderful if you want to job match with care givers, but don’t want the strength or cost of the PXTSelect.
Here, we have the Visiting Angels validated template for a Care Giver that can be adjusted to fit the needs and culture of your office(s).
Care Giver - Turnover Reduction
The Step One Survey is designed from the ground up to reduce turnover, particularly in areas in the first 90 days. There are 4 measures all on a linear scale:
Integrity - Measures the moral principles of an individual. This is particularly important if you have ever had a care giver steal from a client before. This can be used to replace or go with a criminal background check which will only catch those that have been caught.
Substance Abuse - This measures the individuals attitude and prepotency to substances in the workplace. This can be used to replace a pre-employment drug screening as we are not looking at were they smart enough to clean up in advance, but rather their ongoing view on the use.
Reliability - Are they going to show up for work? Are they going to listen to you and follow the procedures set down for them?
Work Ethic - Now that they have shown up for work, are they actually going to…work? This measures the motivation and belief of value of working and performing the needed or required duties that are expected of them.
As with all of our tools, Distortion is also measured, being a computation of how candidate the candidate is being with you on the tool.
Getting Started - Pilot Project
Getting started with us is simple! Simply fill the form out bellow and we will be in touch shortly!
To get started working with us, we have a getting started “Pilot Project”. This includes:
Your own online Assessment Center for scheduling and scoring of all your assessments. All of your data will go here for future use. This includes the ability to generate scored PXTSelects to other positions and other reports at no charge.
Unlimited service, support, and training for you and your administrators. We NEVER charge for help, so never hesitate to ask!
Access to ALL 3 of these tools for use as you need. Should you want to start with one issue and later down the road add other tools to your package, this is easy with no new pilot.
Either pre-paid credit or a fixed amount of pre-paid scored assessments tailored to your needs.
Pilot Project is a single time price, not a recurring fee. After completion of your pre-paid units you shift to an easy per use billing instead.
Pilot Projects start at $995 with additional options available. Send us an inquiry and we will be in touch with you to set up an appointment!
Let’s get in touch!
